Support
Let’s get you connected.
InFlight cannot find the aircraft
- Keep airplane mode enabled, then turn Wi‑Fi on.
- Join the aircraft’s onboard Wi‑Fi network.
- Open the airline portal once, even if you do not buy internet.
- Return to InFlight and tap “Find Flight Data.”
Still need help?
Email alec@a3.lol with your airline and aircraft type. Please do not include booking references or other sensitive travel details.
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