← InFlight

Support

Let’s get you connected.

InFlight cannot find the aircraft

  1. Keep airplane mode enabled, then turn Wi‑Fi on.
  2. Join the aircraft’s onboard Wi‑Fi network.
  3. Open the airline portal once, even if you do not buy internet.
  4. Return to InFlight and tap “Find Flight Data.”

Still need help?

Tell us the airline, aircraft type if known, and what happened. Contact details are optional unless you want a reply.

This sends your message and optional contact details to our private Discord support channel. Please do not include booking references, payment details, or other sensitive travel data.

Prefer email? Write to alec@a3.lol. See the Privacy Policy for retention and recipient information.